+82-70-7011-6161
General Information: info@vieworks.com
IR: ir@vieworks.com
IP: ip@vieworks.com
Sales: sales@vieworks.com
Personal Information Processing Policy
“Vieworks Co., Ltd.” (hereinafter referred to as "Company") highly regards personal information of its users and accordingly does its best to comply with relevant laws and regulations including the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. and the Personal Information Protection Act. The Company has the processing policy hereunder to protect personal information and rights of its users and smoothly process personal information related complaints. The Company informs users of how and for what purposes it collects personal information of users and what measures it takes to protect it. This personal information processing policy is subject to change according to amendment of relevant laws and regulations and the revision of the Company policy. Should it be revised, the Company will post it under the notice page on the website of the Company (www.vieworks.com) or notify each user in writing, e-mail, phone call, SMS, etc. This policy shall go into effect as of January 1st, 2018. 1. Purposes of Processing Personal Information The Company uses and processes collected personal information for the following purposes: The Company won’t use the processed personal information for purposes other than those specified below. Should the Company change any of them, the Company will acquire prior consent of each information provider. A. Response to Customer Inquiry: The Company processes personal information for the purpose of contacting customers in order to check and respond to inquiries as follows and to notify the processing result. ᆞ Product and service related inquiries ᆞ Product purchase inquiries and quotation requests B. Service Provision: The Company processes personal information for the purpose of providing services and contents as follows. ᆞ Product catalog ᆞ Product user’s manual 2. Personal Information Items to Be Collected and How to Collect The Company prohibits the collection, use, and storage of personal information through the membership subscription in order to protect the personal information of users and to prevent information leakage. The Company separately collects the minimum information required for the website service and destroys the collected information after processing. A. Collected Items: Name, company, country, and email address B. How Personal Information is Collected ᆞ Each user directly enters information on the website of the Company. ᆞ Collection by phone call, fax, e-mail, etc. ᆞ Automatic collection by the log analysis program, etc. (access logs such as access IPs, cookies, use records, etc.) 3. Personal Information Retention and Usage Period The Company destroys personal information without delay after the purposes of its collection and use are achieved. However, if it is necessary to retain personal information of users according to the relevant laws and regulations, the Company retains it for the period set in the said laws and regulations as specified below:
Items to Retain | Retention Period | Legal Basis |
Records of contracts, subscription withdrawals, etc. | 5 years | Act on the Consumer Protection in Electronic Commerce, etc. |
Records of payments, supply of goods, etc. | 5 years | Act on the Consumer Protection in Electronic Commerce, etc. |
Processing records of consumer complaints or disputes | 3 years | Act on the Consumer Protection in Electronic Commerce, etc. |
Records related to the collection, processing, and usage consent of credit information | 3 years | Credit Information Use and Protection Act |
Display and advertisement related records | 6 months | Act on the Consumer Protection in Electronic Commerce, etc. |
Log records of users including the Internet, tracking data on access points of users, and other communication check data | 3 months / 12 months | Protection of Communications Secrets Act |
Preservation of records on user identity authentication | 6 months | Act on the Promotion of Information and Communications Network Utilization and Information Protection, etc. |
1. Regular In-house Audit The Company regularly holds in-house audit to ensure security of personal information handling. 2. Minimization and Training of Personal Information Handling Employees The Company designates a number of employees for handling personal information and taking control measures and keeps that number to a minimum. 3. Establishment and Execution of Internal Management Plan The Company establishes and executes the internal management plan for securing personal information processing. 4. Technical Measures against Hacking, etc. The Company regularly updates and inspects security software to prevent leakage of or damage to personal information by hacking or viruses. The data storage systems are installed in areas with limited access from the outside and are under physical and technical surveillance and monitoring. 5. Storage and Tampering Prevention of Access Logs The Company stores and manages the logs of access to the personal information processing system for at least six months and have security features in place to prevent the access logs from being tampered with, stolen, or lost. 6. Restricted Access to Personal Information The Company takes necessary measures such as authorizing, changing, and canceling access to the personal information database to restrict access to personal information and deploys an intrusion protection system to prevent any unauthorized access from the outside. 7. Use of Locking Device for Document Security The Company keeps paper materials, secondary storage media, etc. containing personal information in secure places with locking devices. 8. Restricted Access for Unauthorized Personnel The Company has set up separate physical storage facilities for the personal information system that stores personal information and implemented and operates access control procedures for the facilities.
10. Revision of Personal Information Processing Policy The Company applies this personal information processing policy from the effective date stated above. If the Company has to add, delete, or correct any of this policy due to changes in the relevant laws and regulations or the Company’s policy, the Company shall post it under the notice page on its website 7 days before the change takes place. A user provides prior consent on disclosure or provision to third parties. ᆞ An investigative authority requests in accordance with the provisions, procedures, and methods specified in relevant laws and regulations for the purpose of investigation. ᆞ Personal information is provided for purposes of statistics, academic studies, etc. in the form by which specific individuals cannot be identified.